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Alert

Check the water’s safe before you swim!

High levels of bacteria have recently been detected in the Pātea River. Make sure you check TRC.govt.nz/Can-I-Swim-Here before you or your four-legged friend jump in for a swim.

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Request service or report a problem

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Council operates an online request service for customers to report a problem or make an information request. If the problem is URGENT, please phone us on 06 765 6099 - 24 hours a day. If the problem is not urgent, please continue to submit your request to us using the online form.

Note: This online form is only monitored during normal business hours (Monday to Friday 8.30am - 4.30pm)

For any requests for service that:

  • require an immediate response
  • pose a threat to public health or safety (Emergency Services ph: 111)
  • are after hours and cannot wait
  • noise control complaints
  • dangerous or menacing animals

Please call 06 765 6099 (24/7)

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