​ ​ ​ ​ ​

Alert

Check the water’s safe before you swim!

High levels of bacteria have recently been detected in the Pātea River. Make sure you check TRC.govt.nz/Can-I-Swim-Here before you or your four-legged friend jump in for a swim.

Contact

Search

Antenno App

Download Antenno today

Download the app from the App Store or Google Play and save places you care about, such as home, work, your holiday home or school. What are you waiting for? Just search “Antenno”.

Stay up-to-date with Antenno

Antenno is a mobile app that sends you alerts and notifications, about places and topics you care about.

Antenno is free to download and use, and you can opt out of topics that aren't of interest to you. It doesn't ask for any personal information or login details, so it's a nice easy way to stay informed.

There are two ways you can use Antenno; to receive notifications from council about the places you have marked as important to you, or reporting back to council on issues or feedback.

Notifications from Council

Add your home address and any other important Stratford addresses to Your Places in Antenno.

Antenno lets you choose the places you want to be alerted about, so you're not being alerted about things that don't matter to you.

You can set more than one place, such as your home, workplace, and grandparents’ property, but your own home is the most important. Some people skip this step, but it’s a crucial one. If there’s an issue that’s only affecting a small area, we may just send an alert out to people who have set one of their places as being within that area. We can target messages right down to street level.

Once you've set your places up correctly then you will see updates from council on community events, matters up for consultation, water shutdowns, changes to rubbish collections and much more.

Opt out of topics if they’re not relevant to you

You can adjust the topics you want to receive messages about for each of the addresses you set in Your Places. Maybe you don’t want to receive bin reminders, or you only want water outage messages for your home address and not work, or you’re not interested in Grants and Funding information.

Just click on the bell icon in the App to opt out.

Reporting back to Council

You can also use Antenno to tell us about things that need fixing, or give us feedback, direct through the app! Antenno makes it easy for people to submit feedback or report issues such as a full public rubbish bin, damaged footpath, road pothole, graffiti or submit feedback or an idea to Council.

Antenno is a useful channel that you can feed information back to us that will be logged on the Council’s system as a Customer Request.

Need a hand?

Visit council’s Service Centre at 63 Miranda Street or the Stratford Library and Visitor Information Centre and we can help you download and set up Antenno. Easy!


Frequently Asked Questions

The aim of Antenno is to provide relevant information for places you care about. If something comes up that affects the entire district, as long as your place of interest is somewhere within the Stratford District, you'll still receive a notification.

Yes! For example, if you have saved your work and home address under Your Places – and you want recycling notifications about recycling for your home address, but not your work, you can simply opt out of getting those types of messages for your workplace.

Yes! You can turn on and off notifications for places as many times as you please.

If you've found a post useful, you can let us know by giving us a thumbs up or sharing it. If you want to reach out to Council about a specific notice you can always email us on stratforddc@stratford.govt.nz or phone 06 765 6099.

The app requires either a wifi connection or mobile data to receive notifications. If you are somewhere without wifi and don't have your mobile data on, you won't receive new posts until you are connected again.

When we have a notification to send we assess which parts of the Stratford District would find the message relevant. For example:

  • A notification about an incident or road closure on State Highway 3 between Midhirst and Stratford would be sent to the whole district as that road is widely used.
  • An unplanned water outage that affects residents in Toko would only be sent to those in Toko.
  • A rates reminder would be sent district wide, as would a reminder about dog registrations.
  • A notification about a community event in Stratford would be sent district wide because we think that's important to everyone in our district.
  • A change to rubbish collections for Area A would only be sent to that collection area. People in Midhirst wouldn't receive this alert for example because they are part of Area B collection.

Each notification shows which of your saved places it relates to, by displaying the places' nickname at the top left.

For example, if you have saved three places (your home, your work and your rental property) you will see that for a rates reminder (a district wide message) all three nicknames appear at the top as this post is relevant to all three places.

As another example; if your rental property is in Midhirst and you receive a recycling message for that place, it is because recycling is due for your rental property, not your home in Stratford.

Share this

Share this page

Sharing...