Let's talk rubbish (and recycling)!
No one can refuse a bit of trash talk now and then, so here’s some handy information that includes answers to common questions we’re asked about rubbish and recycling, and lets you know what to do if your bins aren’t picked up, or if they need repairing or replacing.
Rubbish and recycling collection runs from 7.30am until 6pm Mondays.
Please have your bins out by 7.30am or you may miss the collection. If your bins haven’t been emptied by 6pm, keep them out for a little longer in case the driver’s running late.
If your bin hasn’t been collected, please let us know on Tuesday morning.
We’ll arrange for your bins to be emptied on Wednesday, which is our contractor’s day for re-collection. All you need to do is call us on 06 765 6099 or make a report on the Antenno app on Tuesday morning. It’s best to call or use Antenno (as opposed to social media) as then your request will go straight through to someone who can log your info and arrange the re-collection.
Need a new bin or a replacement part?
Replacements and repairs are done on a Friday. Give us a call on 06 765 6099 and we can arrange this for you.
Does your mixed recycling bin have a green lid, instead of a yellow lid?
If you’ve got a green lid on your recycling bin, please phone us on 06 765 6099 so we can replace it with one of the newer yellow lids. We’d like to upgrade everyone’s green lids to be a yellow lid before October. This provides consistency with our neighbouring districts and helps our truck drivers to easily identify which bins to empty.
Do you have an old bin? It may have a sticker on it that’s giving you outdated info.
If you’ve got a really old bin, it may have a sticker on it that has outdated info about what can and can’t be recycled. For the most up-to-date list of what can go in your landfill and recycling bins, visit Stratford.govt.nz/KerbsideCollections
What can I recycle?
Type your item in our search bar on our website at Stratford.govt.nz/Recycle to find out if it can be recycled, or if it’s destined for your red-lid landfill bin.
Our waste contractor is going to change in October
The three Taranaki district councils are changing to a new rubbish and recycling contractor in October 2024. There’ll be a lot of advantages to our new contract, including new collection trucks and better recycling auditing at the kerb. Most people won’t need to do anything to get ready for these changes, but we’ll continue to provide updates on the move throughout the year.
Email WasteMinimisation@Stratford.govt.nz if you’ve got any general questions about rubbish and recycling. You can also say hi or ask a question if you see our Waste & Water Education Officer doing an audit of your street’s bins on collection day.